Linda joined ISG in 2018 as the Director of Business Development for Robotic Process and Cognitive Automation, helping clients harness innovative technology to bring intelligent automation initiatives and the workplace of the future to fruition. Whether coordinating with a team or working with clients one-on-one, Linda thrives on the complexity and challenge of meeting each client’s unique technological needs. With over 30 years of experience at IBM, she most recently transformed client workplaces with analytics, AI, Cloud and automation to personalize IT support and is considered a global subject matter expert in Digital Workplace Services. Linda has worked with many Fortune 500 companies in varied IBM management positions, signing over $20B in outsourcing deals. Linda holds a doctorate in Computer Science (minor in Artificial Intelligence) from George Washington University and certifications in ITIL and Agile Foundations, Lean Six Sigma Green Belt and PMI PMP.