Latest Research articles from ISG
Our recent ISG Index™ report shows the global market for technology and business services appears to be shrugging off the worst effects of the pandemic and is turning its sights to post-pandemic recovery and growth.
France-based Atos recently announced its intent to buy U.S.-based DXC Technology. If successful, this would be one of the largest acquisitions in the history of the IT services market.
In the wake of the COVID-19 pandemic, the retail market has witnessed a 28 percent surge in e-commerce activities.
Five years ago, the ways visual artificial intelligence (AI) was being applied in fashion e-commerce was narrow and limited. Now its tentacles spread far and wide.
Salesforce Votes with its (Large) Wallet on Slack in Bid for Outright Enterprise Collaboration Leadership
Clients using both Slack and Salesforce can expect even better functionality in future.
Many of ISG’s clients are beginning to look at application-based pricing as an alternative to traditional managed services contract pricing.
The overriding theme of Engineering the Modern Business reflects Cognizant’s updated mission as it works to expand its business to a digital transformation technology services partner with a global focus.
ISG got a glimpse of how DB Systel successfully moved its sophisticated SAP ecosystem to the AWS cloud.
Customer experience is a critical differentiator for most enterprises today. Enterprises that innovate and deliver better experiences are able to sustain and thrive in a competitive environment.
Cost containment has always been a driving force for IT outsourcing, but in recent years, buyers have begun to focus more on value-added activities like digital enablement.
IBM has taken a much-awaited bold step to revitalize its own growth, and its success will depend on its ability to service this new reality.
ISG has been helping healthcare organizations achieve their goals through rapid cost takeout, organizational change management, digital business model transformation, innovative sourcing solutions and intelligent automation.
The theme of the Orange Virtual Analyst Days 2020 was the promotion of Engage 2025, a new program in response to the COVID-19 pandemic and the low-touch, high-care digital economy.
Changing business priorities are compelling enterprises to modify the way they procure software and encouraging them to explore beyond the offerings of established SaaS providers.
Artificial Intelligence in Drug Discovery and Development: Improve Your “Hit Rate” for Successful Projects
Life Science companies have demonstrated a strong appetite for artificial intelligence solutions to support both the drug discovery and drug development processes.
Categories: Life Sciences Research
As you review your customer care centers and other client-facing resources, prioritize learning and development – it may be the piece of the puzzle that allows you to travel 33 times the speed of sound!
Categories: Research Travel and Transportation