latest from isg
Successfully transitioning services from an in-house team to a managed services provider or from an existing service provider to a new provider is much more than simply handing work from one group to another.
Artificial intelligence (AI) stands out as an especially transformational technology of our digital age
Coactive Governance: A new way to govern services relationships that shares strategy and responsibility between the client and provider equally and allows an innovation environment to flourish.
The tremors of the digital age are creating deep fissures across the business world. What were once discussions primarily about cost savings have given way to discussions about agility, speed, convenience and security.
As application workloads become more portable and less dependent on a physical location, clients are finding it easier to switch application and infrastructure providers, whether for performance or financial reasons.