Latest Consulting articles from ISG
An ISG Technology Business Management (TBM) team helps a multibillion-dollar managed-care organization assess a TBM model and processes for IT cost transparency.
While the traditional process of putting IT or business services out for request for proposal (RFP) is still the most well-worn – and dreaded – path for companies looking to partner with third-party sourcing providers, it isn’t as bad as it once was.
The Success of All Types of Digital Transformation Depends on Organizational Change Management (OCM)
When companies want to make sure a new digital initiative goes well, they often bring in an organizational change management (OCM) team to help.
It’s hard to believe it’s been 20 years since the first pioneering HR business process outsourcing (BPO) deals.
Adoption of human capital management (HCM) software-as-a-service (SaaS) solutions continues to rapidly expand across all types and sizes of HR organizations as leadership looks for ways to provide more efficient HR and payroll services.
More and more companies are automating their IT workflow with self-help and self-healing tools and executing strategies that increase efficiency, decrease operating costs and improve service performance.
Since the advent of Microsoft Online Services commercial offering, one of the benefits marketed by the software giant was an improvement in the way customers could pay for the service.
After more than a decade of speculation about the future for U.K.-based HR provider NGA Human Resources, acquisition by U.S.-based HR provider Alight Solutions is imminent sometime this fall.
As the manufacturing industry continues to embrace the concept of the digital factory, companies are beginning to look at the lessons learned from Industry 4.0 as a way to gain efficiencies, digitize operations and differentiate themselves.
If you are like most large Microsoft customers, you have either started or completed your journey to the Office 365 platform.
With the rapid advancement of business technology, many companies are in flux as they try to get ahead in their industries.
Now, here we are at midyear. U.S. interest rates have been cut slightly and are likely to stay flat over the next several quarters.
In recent years, security has become a top priority for businesses as they face an increase in frequency and severity of cyberattacks.
Successful digital transformation is not about converting existing processes or individual technology components from analog to digital.
Categories: Consulting Healthcare
In our work and in our personal lives, we constantly deal with change. Believe it or not, people will always react to any change with some degree of fear or resistance.