Latest articles from ISG
If there is one thing the past six weeks have taught us, it is how much we depend on network connectivity for work, school and even family gatherings.
Leading credit card processor changes their business processes by launching RPA and building Center of Excellence.
A UK-based financial services firm benefited from ISG’s expertise in transforming its infrastructure and applications environment via a major sourcing program.
A recent engagement with a large Financial Services firm realized multiple benefits, both financial and non-financial.
Some predict that banks that fail to evolve their internal systems to support remote customer interaction will fail to survive the COVID-19 crisis.
Here are the eight trends that will have the biggest impact on healthcare industry players in 2020.
This ISG white paper identifies why claims processing is a good process to target, how RPA and AI create sustainable value and how insurers can take advantage of the opportunity.
In the barn, field or office, farmers’ tools have gone way beyond the Farmer’s Almanac – today, they are using the internet of things to monitor their farm and grow their business.
There’s no manual for how to deliver a meaningful customer experience during a pandemic, much less how to protect your business, your brand and your short-term profitability and build long-term customer loyalty.
Managers across industries see digital transformation as a major challenge that calls everything into question.