Latest articles from ISG
We caught up with Alorica’s CEO Andy Lee and CTO Bhaskar Menon ahead of the company’s launch of its Digital Center of Excellence in Bangalore.
ISG lance GovernX™ 2.0 : la nouvelle génération de sa solution de services de Gouvernance digitalisée
La nouvelle plateforme s’enrichit de tableaux de bord dynamiques, d’extraction de contrats avec assistance cognitive et d’une meilleure expérience utilisateur pour gérer les relations avec les fournisseurs tiers.
Enterprise resource planning (ERP) systems — the business management tools that allow businesses to collect, manage and interpret their data — are struggling to keep up with the speed of change.
Cloud and automation are driving once-in-a-generation improvements in productivity and enterprise growth.
Google Cloud is massively scaling up its sales, marketing and customer success functions under the leadership of new CEO Thomas Kurian.
It is a well-known fact that increased adoption of data-generating devices, such as internet of things (IoT), wearables, sensors and connected devices, has led to the creation of massive data repositories across industries and business segments.
The decline in crude oil prices goes hand in hand with the appreciating Indian rupee, which, on the one hand, encourages investors and, on the other, tightens the profit margins of outsourcing/offshoring companies.
A pricing mistake in a bid can cost a supplier millions in lost profits. This creates risk for outsourcing buyers, because once the mistake is identified, the provider will likely try to recoup losses by reducing services or using lower-cost resources.
How do you manage risk when contracting with a service provider that is being acquired? It depends on the state of the sourcing transaction.
ISG research indicates that cybersecurity spending will be a top priority for enterprises for the next two years. We believe this is a response to the recent increase in high-profile cyberattacks.
This ISG white paper explores how can we combine the "new" and the "traditional" in a meaningful way without creating major construction sites elsewhere in the company.