Latest articles from ISG
For sourcing relationships to be effective they must have governance structures that support enterprise agility and sound decision-making.
The quadrants for Social Business Collaboration and Solutions (USA) will cover areas of enterprise social networking suites, social media and community management, content collaboration, social chatbots and social media analytics and management solutions.
ISG Provider Lens™ Research (Archetype & Quadrant) are dedicated studies of relevant offerings related to specific IT or BPO topics or service lines over multiple regions
ISG Provider Lens™ Research (Archetype & Quadrant) are dedicated studies of relevant offerings related to specific IT or BPO topics or service lines over multiple regions.
Professional-services firm Grant Thornton LLP and Information Services Group (ISG) have formed an alliance that will help Grant Thornton clients improve their business operations through robotic process automation (RPA)
Over the past several years, robotic process automation (RPA) has burst onto the scene offering companies a way to improve accuracy, increase compliance and save costs in the back office.
ISG’s work with large enterprise clients and service providers suggests that workplace managed services are undergoing a paradigm shift, from being device-centric to user experience-centric.
Managed workplace services requirements for mid-market companies are quite different from those for large enterprises.
It’s one of the hardest jobs a CIO has to do: keep legacy technology up and running while embracing a torrent of new applications and services.
Historically, Amazon has by far had the most success when it places itself in a position to profit from as many business transactions as efficiently as possible.
We’ve become a generation of DIY travelers. We plan, manage and book our own travel online – and technology has made it all possible.