Welcome to the first episode of the ISG Smartalks™ podcast series "ISG Digital Dish". Join co-hosts Lois Coatney, Julie Fernandez and Jeanne Cuff as they explore what it means to be a woman in the world of digital business. In this episode, they discuss the power of leveraging digital technology within our roles, regardless of our business function. Jeanne also interviews Bridget McMullan from Upfront Work, who offers valuable tips on how to plan your career by acting now to avoid future pitfalls. Listen in to their conversation as they explore several factors influencing long-term career success for women, including the importance of skill development and establishing networks that build critical social capital.
About the authorsLois is a recognized expert in the field of Service Management and Governance. As Partner and President, ISG GovernX®, she drives innovation and industry leading practices in the area of service integration, operational effectiveness and operating model transformation. She brings more than 25 years of experience in IT operations transformation to her work with such ISG clients as Abbott, CNA, Exelon, Loblaw, Monsanto, Pitney Bowes and United Technologies.
With more than 25 years of industry and consulting experience, Julie is an invaluable advisor for enterprises needing to evaluate and assess alternatives for multi-process HR service delivery, including workforce administration, payroll, benefits, compensation, recruiting, technology, learning, and talent management. Julie leads complex global HR assessments and transactions around the world. Prior to joining ISG, Julie worked for nearly a decade as an independent consultant, providing market research, vendor assessments, systems testing and implementation consulting to a broad community of benefits administration vendors and human resources departments. Julie started her career in human resources outsourcing, establishing shared service centers for a national benefits consulting and administration firm. She is a well-published thought leader in her field.
Jeanne Cuff is an Associate Director in the Governance Services-Managed Services organization who brings a broad set of experiences to support ISG clients. Jeanne has over 20 years of senior leadership and consulting roles in operations, human resources, network and SaaS.