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Over the past three years, Microsoft has been stealthily transitioning its product support model from its legacy Premiere Support to a new “modern” support model called Unified Support.
Microsoft, in recent years, has transformed itself from a software publisher to a software-as-a-service (SaaS) provider, leaving its enterprise customers uncertain about product licensing and the company’s commercial sales model.
Organizations often switch to default mode when selecting their cloud platform, basing their decision on familiarity
Now that Microsoft has crossed over the $100 billion annual sales threshold, it feels confident enough to say goodbye to the stratum of enterprise customers that license 500-2,500 users.
It will be important for each organization that uses SAP to embark on a careful strategy review – including discovery, scenario modeling, financial analysis and risk/reward decisioning – before determining its licensing path.
You must have noticed that most, if not all, of your enterprise software suppliers have moved aggressively away from traditional software licensing models to hosted, service-based subscriptions.