Latest Consulting articles from ISG
ISG provides a well-known global vehicle-rental company with a targeted operating model (TOM) and organizational change management (OCM) services for a multi-year digital transformation.
Have the “innovator” and “early adopter” waves for robotic process automation (RPA) passed?
Now that Microsoft has crossed over the $100 billion annual sales threshold, it feels confident enough to say goodbye to the stratum of enterprise customers that license 500-2,500 users.
Categories: Consulting Software Advisory Services
What really happens with the fabled friendship between the lion and the mouse is anyone’s guess, but last week’s announcement that payroll behemoth ADP has acquired Celergo may give us a chance to see.
Categories: Consulting HR Technology & Transformation
While some people have been automating business processes for years, the emergence of robotic process automation (RPA) has ushered in a whole new era.
Over the past half-decade, companies in manufacturing-related industries have begun to tap the potential of the digital factory value chain
A data-driven AML program that leverages RPA creates a foundation for successful risk-based approach toward determining AML risk that satisfies regulatory compliance concerns.
It’s a fair bet your employees and end-customers have information coming at them from all angles all hours of the day.
Picture this: you’ve installed robotic process automation (RPA) software, you’ve trained your people, the pipeline is full and now it’s time to start automating.
Successfully transitioning services from an in-house team to a managed services provider or from an existing service provider to a new provider is much more than simply handing work from one group to another.
Artificial intelligence (AI) stands out as an especially transformational technology of our digital age