No longer on the distant horizon, the complexities of AI, the IoT, super-hacking threats and the realities of global talent sourcing are confronting businesses today. Agility, resilience, workforce empowerment, continuous learning and risk management must all be in the corporate portfolio. Understanding these Key Issues and how they change over time will be a part of our framework for ongoing research and guidance to end users and vendors in the coming year. In this Strategic Perspective, we revisit four previously-identified globally-disruptive disruptive IT trends, and present new insights that must be understood and addressed as IT Globalization and Ubiquitous Intelligence become more prevalent.
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