Latest articles from ISG

How to Include RPA in Your AMS Managed Services Contracts

By Scott Moore Michael Fullwood

Enterprises looking to reduce the cost of ongoing application production support are embracing robotic process automation (RPA) in their applications management services (AMS) outsourcing relationships.

Categories: Research

The Promise of the Digital Twin

By Sebastien Desvignes

This ISG white paper explores the concept of the digital twin and its potential to offer data-driven insights that enhance products and services, drive predictive maintenance and field service management to provide greater value to the end customer.

Categories: Consulting Manufacturing Strategy

Acquired IBM Product Line Can Help HCL Create Viable 'As-A-Service' Offerings

HCL Technologies’ acquisition of seven of IBM’s flagship software products represents an amalgamation of offerings – some of which promise a steady cash inflow.

Categories: Research

RPA and InfoSec – Adversary or Ally?

By Robyn Singlehurst

Some organizations may consider information security (InfoSec) as a restriction on innovation and an obstacle to the possibilities new technologies bring.

Categories: Research

Shifting the Procurement Paradigm to Support Agile Customers

By Warren Smith

Companies today are migrating en masse from traditional to agile methodologies primarily, but not exclusively, for product development.

Categories: Consulting

The Security Question at the Service Desk

By Andy Johnson

The service desk has long been recognized as a potential vulnerability for enterprises – especially in the age of social media.

Categories: Consulting

ISG Index™: Le Marché du sourcing croit de 56% dans la zone EMEA

La valeur annuelle combinée des contrats au troisième trimestre atteint 3,3 milliards d’euros

Neue ISG-Studie zum Cloud Services-Markt in der Schweiz

Schweizer Unternehmen setzen auf Cloud-Anbieter mit lokaler Präsenz

Neue ISG-Studie zum Markt für SAP HANA®-Services in Deutschland

Cloud-Angebote für SAP HANA zunehmend gefragt

Why Oracle Could Be a Dark Horse in the Cloud Wars

By Blair Hanley Frank

Oracle isn’t the first name that comes to mind when considering the top players in the hyper-scale infrastructure- and platform-as-a-service markets.

Categories: Research

RPA War Chests Swell; Is Consolidation Looming?

By Stanton Jones

As we discussed on the Q3 ISG Index call, the $450 million RPA software market is flush with cash and primed for consolidation.

Categories: Research

Neue ISG-Studie zum expandierenden Cloud Services-Markt in Deutschland

Die großen Public Cloud-Anbieter bauen ihre Führung weiter aus

Intelligent Automation Week Austin 2018

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IoT and Beyond: The IoT NXT Summit 2018

By Manali De Bhaumik

Businesses that have their sights set on the internet of things (IoT) are seeing strong results with the adoption of connected systems.

Categories: Research

Infosys Makes Key Investments to Help It ‘Navigate the Next’

By Namratha Dharshan

Infosys detailed its expansion plans and strategy this fall during its annual thought leadership forum “Infosys Confluence 2018 – Americas.”

Categories: Research

Insurance Outsourcing Contracts Are Changing – It’s Time to Review Before You Renew

The insurance industry has changed dramatically over the past decade in response to increasingly stringent regulations, changing consumer preferences and falling interest rates.

Categories: Consulting Insurance Renegotiations

Department Stores - Technology Holds the Key to Survival

A look at the future of department stores and how technology can help evolve this troubled store format.

Categories: Consulting Retail Strategy

ISG Index™: Sourcing-Markt in EMEA wächst um 56 Prozent

Im dritten Quartal erreicht das Gesamtvolumen des Sourcing-Markts 3,3 Milliarden Euro.

RPA Delivery: On Time and Under Budget

By James Jones

How do companies ensure or at least improve their chances for a successful RPA implementation? The answer is in the seven following best practices.

Categories: Consulting Robotic Process Automation (RPA)

Top 5 Reasons To Build a Digital Workplace

By Roshan Ramachandran

A truly digital workplace brings together applications, data, resulting information and collaboration tools that are tailored to an individual employee’s role, location and tasks.

Categories: Consulting