Latest articles from ISG

Blockchain: Success Lies in Identifying the Right Use Cases

By Manali De Bhaumik Shachi Jain

Blockchain has the potential to become one of the most disruptive technologies in recent times, primarily because of its ability to offer a decentralized and public but highly secure ledger for recording transactions.

Categories: Blockchain Research

Demystifying Blockchain and Leveraging It in Your Organization

By Pamela Shoaf

As awareness of blockchain increases, company executives may be questioning if they are being left behind – and, if they are not questioning, they should be.

Categories: Blockchain Consulting

Wi-Fi is Dying: Long Live Wireless Networking

The emergence of 5G wireless networking technology has created widespread speculation about the future of Wi-Fi.

Categories: Consulting Network Advisory Services

Sourcing a Partner to Enable a Global Cloud-First Strategy

ISG supported a beverage company with a market review, the design of a cloud-first strategy and the build of a “right” contract with its chosen partner to support next-generation infrastructure.

Categories: Consulting

ISG Momentum® Market Trends & Insights 2018 Geography Report

By Paul Reynolds

The Momentum® 2018 Market Trends & Insights Geography Report provides an in-depth, country-by-country look at the leading markets for outsourcing service sales and locations for service delivery.

Categories: ISG Momentum® Research

Governance for Global Customer Relationship Management (CRM)

Establishing governance to enable portfolio management in a large automotive CRM.

Categories: Automotive Managed Services Manufacturing Program and Project Management

Key Considerations When Choosing an IAM Solution

Categories: Research

9 Best Practices: The Soft Side of Successful Automation Projects

Categories: Research

Refreshing a Long-term Services Relationship

ISG helped an Australian utility company modernize its managed services agreement to increase automation and facilitate a shift to DevOps.

Categories: Consulting Energy & Utilities

Blockchain: It’s Already Transforming Support Functions, But Is It Right for Your Organization?

By Julien Escribe

It is no secret: the global impact of blockchain technology over the next five to ten years will be massive.

Categories: Blockchain Consulting

Contract Flexibility: Improving Terms to Support Your Digital Transformation

By Steve Tracy

In these fast-moving times, when technology is driving such rapid change, organizations must be adaptable – and they must be somewhere on the road to digital transformation.

Categories: Consulting

Agile and DevOps in 2019: Enterprise Culture is Key

Categories: Research

RPA and InfoSec – Adversary or Ally?

Robotic Process Automation Sweeps the Retail Industry

RPA War Chests Swell; Is Consolidation Looming?

Where Are Enterprises Taking Agile and DevOps?

By Ola Chowning Ron Exler

Enterprises competing in an increasingly digital economy must simultaneously improve performance on four levels.

Categories: Research

Leading Medical Device Company Operates More Smoothly

ISG helped a medical device company design, implement and train a new IT operating model for better quality, reliability and efficiency.

Categories: Consulting Healthcare

The ISG RPA Bundle is Here!

By Stanton Jones

We’ve bundled together some of our latest automation reports, research notes, blogs and webinars into one package, creating a one-stop source of primary research and practitioner advice.

Categories: Research

Lithium / Spredfast Merger Creates a True Enterprise Social Media Management Solution

By Rahul Basu

The recent merger of Lithium and Spredfast demonstrates further consolidation of marketing and customer care capabilities in the social media management and customer care industry.

Categories: Research

IT Sourcing in the Digital Economy: Success Still Hinges on a Strong Relationship

By David Mitchell

The digital revolution is well underway – and IT and business professionals, companies across industries and geographies, and even whole sectors and business ecosystems are racing to figure out just exactly what “digital” means for them.

Categories: Consulting