ISG Smartalks™ Podcast Episode 2: Technology Contracting in a Digital World – A Legal Perspective
How digital transformation has changed the world.
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Latest articles from ISG
Innovation ist kein Geschäftsfeld. Sondern eine Haltung.
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What would it mean for a bank to be self-driving?
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Large enterprises appear to be preparing for a downturn in the U.S. during the second half of the year, growth has slowed in Europe and China, and concerns of a broader, global slow-down remain.
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Research
ISG ermittelt die führenden Microsoft-Dienstleister Deutschlands
Microsofts dynamisch wachsendes B2B-Portfolio bietet große Wachstumschancen für Cloud-Dienstleister.
ISG Smartalks™ Podcast Episode 1: Sourcing in a Digital World
How outsourcing has adapted and changed to handle digital technology and agile ways of working.
The Numbers that Matter: Measuring Digital Performance In Shared Services Back-office Functions
Most shared services organizations have taken initial steps to explore robotic process automation (RPA) and other digital automation tools for various functions in finance, procurement, customer service and human resources.
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Consulting
Overcoming Resistance to Change
Resistance to change drives inaction and may even impact the enterprise more profoundly than taking an action with a poor or negative financial return.
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Consulting
RPA Lessons Learned: Opening Excel Files on Local and Network Drives
Automating Excel can introduce some obstacles not often thought of when initially designing and developing an automation.
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Consulting
Robotic Process Automation (RPA)
AWS Bolsters Its Cloud Migration Services with CloudEndure Acquisition
Estimated at around $250 million, the acquisition of CloudEndure is strategically aligned with AWS’ service offerings in cloud transformation.
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ISG Provider Lens™
Research
How to Increase Agility Through Your Project Management Office (PMO)
Today's PMO is being drawn into transformational changes while it must continue to respond to traditional time-and-cost directives.
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Managed Services
Program and Project Management
TCS Puts the Machine Front and Center
TCS’ Machine First ™ approach puts software, rather than people, on the front lines of IT and business process managed services
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Research
ISG Momentum® Market Trends & Insights 2018 Annual Report
There was widespread strength in the outsourcing market in 2018 with increases in ITO and BPO contract awards, high client-penetration levels, and a moderation in some of the negative long-term trends.
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ISG Momentum®
Research
Mobile World Congress 2019 Brings Latest Mobility Technologies to the Enterprise’s Doorstep
Headlines at the MWC 2019 included the introduction of new-age mobile phones and smart devices and practical use cases for robotics, virtual reality (VR) and machine learning.
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ISG Provider Lens™
Research
Briefing Notes — Birlasoft Explores Core Business Challenges Through Deep Business Learning
Birlasoft believes businesses need to be better informed about technology potential and should leverage it to identify and address previously unexplored business opportunities.
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Research
2019 Industry Trends in HR Technology and Service Delivery
HR organizations today face the competitive challenges of becoming a top destination for talent, building the workforce of the future, managing an agile organization and retaining top employees.
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Consulting
HR Technology & Delivery Services
5G or WiFi. Is That the Question?
With so many options for connectivity and still more technologies and solutions emerging, companies must exercise caution, remain flexible and consider what fits their specific use cases as they are developing their IoT strategy.
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Consulting
Network Advisory Services
Successful Provider-Client Relationships
Creating a successful partnership between two people or between two corporate entities is a team effort.
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ISG Performex™
Research
The Digital Revolution Demands New Thinking When Transitioning Services
This ISG white paper explores ten key tenets enterprises must embrace to shift their thinking from a traditional plan-practice-go-live approach to transformation.
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Consulting
The Ball of Wax We Call HR Analytics
It’s not far-fetched to imagine a company using recruiting technology to help it find potential candidates for specific jobs.
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Consulting
HR Technology & Delivery Services