Latest articles from ISG

The Fear of Missing Out: How to Get the Most Out of Inter- and Intra-Organization Automation

By Michael Fullwood

How can forward-thinking organizations prepare for a future of automation and uncertainty?

Categories: Business Advisory Services Consulting

Enterprise Automation: The Worst Performing Thing is the Most Important Thing

By Stanton Jones

Companies are stalling out in their automation initiatives, usually once they have automated around 20 processes. In essence, they’re hitting the “RPA wall.”

Categories: Research

How to Accelerate Business Results with an Automation Center of Excellence

By Stanton Jones

In our work with more than 100 companies currently implementing automation programs, we have observed that many of these programs stall once they have automated 10 to 20 processes.

Categories: Research

ISG Index™ : le marché du sourcing dans la zone EMEA progresse de 9% en 2018 sous l’impulsion des projets de transformation numérique

By ISG

Les contrats as-a-service sur toute l’année progressent de 48% pour atteindre 4,9 milliards d’euros

Categories: Articles

How Leaders Can Make the Case for Change

By Stephanie Marcon

Good business leaders know when it’s time to make significant changes at their companies, but it can still be tough to get buy-in from employees who are the ones to make the changes happen.

Categories: Consulting Organizational Change Management

RPA Testing 101: A Beginner’s Guide to Automation Testing

As companies continue to adopt and implement RPA into their organizations, proper testing methods and techniques become even more important to make the transition to RPA as successful as possible.

Categories: Consulting Robotic Process Automation (RPA)

Understanding Agile and DevOps at Scale

By Blair Hanley Frank

Leaders are no longer wondering whether it’s worth it to adopt Agile and DevOps, but rather how to scale, organize and optimize these practices in their organizations.

Categories: Research

ISG Index™: Sourcing-Markt in EMEA legt 2018 dank der digitalen Transformation um 9 Prozent zu

By ISG

As-a-Service-Geschäft steigt 2018 um 48 Prozent auf 4,9 Milliarden Euro.

5 Steps to Get Started with AI in the Enterprise

By Wayne Butterfield

ISG Research highlights three use cases for AI technology that companies plan to focus on in 2019.

Categories: Research

Maturing Your Automation Program – the Need for Speed

By Tracy Lipasek Taylor Wendaur

As we take stock of business technology at the start of a new year, it is clear that enterprises are all over the map when it comes to the automation trajectory.

Categories: Consulting Robotic Process Automation (RPA)

Sourcing shrugs off global turmoil to establish new records in 2018

By Steve Hall

​World events have been unpredictable recently, roiling global financial markets. One market, however, that appears unaffected by the turmoil is the global outsourcing market.

Categories: Research

Country-by-Country Look at Sourcing Finds Global Trends & Local Opportunities

By Aparna Gajanan Randy Vetter

Global outsourcing penetration jumped to a new high in 2018 as enterprises look for help modernizing their environments and, more specifically, moving workloads to the cloud.

Categories: ISG Momentum® Research

Le Brexit aura un impact sur les marchés européen et britannique de développement et de maintenance d’applications

By ISG

Le rapport ISG Provider Lens™ estime que les services de développement et de maintenance d’applications risquent d’être perturbés par la sortie du Royaume-Uni de l’UE

Categories: Articles

ISG lance ISG Blockchain Now™

By ISG

Grâce à cette solution de conseil et de sourcing de pointe, les entreprises vont pouvoir profiter de la technologie de registre distribué pour optimiser leurs processus métier

Categories: Articles

How Training Enables Companies to Get the Most Value from Digital Transformation

By Karen Lacour

Over the past two decades, business leaders have come to accept the reality that digital transformation is not a one-time event.

Categories: Consulting Organizational Change Management

5 Ways Aircraft Health Monitoring Systems Are Revolutionizing Aircraft Maintenance

By Avimanyu Basu

Aircraft Health Monitoring Systems (AHMS), which use real-time data captured through various sensors integrated on aircraft parts to enhance reliability and safety of the aircraft, are emerging as a promising business opportunity for OEMs and airlines.

Categories: Aerospace and Defense Research

Generating Insights to Develop the Right Strategy

By ISG

ISG delivered a combined HR technology and payroll–time and attendance strategy to take the organization into the future.

Categories: Consulting Energy & Utilities HR Technology & Delivery Services

What Does the Workplace of the Future Look Like?

The workplace of the future does not look like the old office.

Dearth of Digital Talent Leads DXC to Luxoft

By Stanton Jones

IT services giant DXC announced yesterday its $2 billion acquisition of Luxoft, a Switzerland-based product engineering and digital services provider.

Categories: Research

Neue Studie: ISG Provider Lens Germany 2019 – Digital Transformation Services & Solutions

By ISG

Wie weit ist der Markt wirklich?