Latest articles from ISG
Where Are Enterprises Taking Agile and DevOps?
Enterprises competing in an increasingly digital economy must simultaneously improve performance on four levels.
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Research
Leading Medical Device Company Operates More Smoothly
ISG helped a medical device company design, implement and train a new IT operating model for better quality, reliability and efficiency.
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Consulting
Healthcare
The ISG RPA Bundle is Here!
We’ve bundled together some of our latest automation reports, research notes, blogs and webinars into one package, creating a one-stop source of primary research and practitioner advice.
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Research
Lithium / Spredfast Merger Creates a True Enterprise Social Media Management Solution
The recent merger of Lithium and Spredfast demonstrates further consolidation of marketing and customer care capabilities in the social media management and customer care industry.
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Research
IT Sourcing in the Digital Economy: Success Still Hinges on a Strong Relationship
The digital revolution is well underway – and IT and business professionals, companies across industries and geographies, and even whole sectors and business ecosystems are racing to figure out just exactly what “digital” means for them.
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Consulting
How to Include RPA in Your AMS Managed Services Contracts
Enterprises looking to reduce the cost of ongoing application production support are embracing robotic process automation (RPA) in their applications management services (AMS) outsourcing relationships.
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Research
The Promise of the Digital Twin
This ISG white paper explores the concept of the digital twin and its potential to offer data-driven insights that enhance products and services, drive predictive maintenance and field service management to provide greater value to the end customer.
Acquired IBM Product Line Can Help HCL Create Viable 'As-A-Service' Offerings
HCL Technologies’ acquisition of seven of IBM’s flagship software products represents an amalgamation of offerings – some of which promise a steady cash inflow.
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Research
RPA and InfoSec – Adversary or Ally?
Some organizations may consider information security (InfoSec) as a restriction on innovation and an obstacle to the possibilities new technologies bring.
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Research
Shifting the Procurement Paradigm to Support Agile Customers
Companies today are migrating en masse from traditional to agile methodologies primarily, but not exclusively, for product development.
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Consulting
The Security Question at the Service Desk
The service desk has long been recognized as a potential vulnerability for enterprises – especially in the age of social media.
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Consulting
ISG Index™: Le Marché du sourcing croit de 56% dans la zone EMEA
La valeur annuelle combinée des contrats au troisième trimestre atteint 3,3 milliards d’euros
Neue ISG-Studie zum Cloud Services-Markt in der Schweiz
Schweizer Unternehmen setzen auf Cloud-Anbieter mit lokaler Präsenz
Neue ISG-Studie zum Markt für SAP HANA®-Services in Deutschland
Cloud-Angebote für SAP HANA zunehmend gefragt
Why Oracle Could Be a Dark Horse in the Cloud Wars
Oracle isn’t the first name that comes to mind when considering the top players in the hyper-scale infrastructure- and platform-as-a-service markets.
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Research
RPA War Chests Swell; Is Consolidation Looming?
As we discussed on the Q3 ISG Index call, the $450 million RPA software market is flush with cash and primed for consolidation.
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Research
Neue ISG-Studie zum expandierenden Cloud Services-Markt in Deutschland
Die großen Public Cloud-Anbieter bauen ihre Führung weiter aus