Latest articles from ISG
Most shared services organizations have taken initial steps to explore robotic process automation (RPA) and other digital automation tools for various functions in finance, procurement, customer service and human resources.
Automating Excel can introduce some obstacles not often thought of when initially designing and developing an automation.
Estimated at around $250 million, the acquisition of CloudEndure is strategically aligned with AWS’ service offerings in cloud transformation.
Today's PMO is being drawn into transformational changes while it must continue to respond to traditional time-and-cost directives.
There was widespread strength in the outsourcing market in 2018 with increases in ITO and BPO contract awards, high client-penetration levels, and a moderation in some of the negative long-term trends.
Headlines at the MWC 2019 included the introduction of new-age mobile phones and smart devices and practical use cases for robotics, virtual reality (VR) and machine learning.
Birlasoft believes businesses need to be better informed about technology potential and should leverage it to identify and address previously unexplored business opportunities.
HR organizations today face the competitive challenges of becoming a top destination for talent, building the workforce of the future, managing an agile organization and retaining top employees.
With so many options for connectivity and still more technologies and solutions emerging, companies must exercise caution, remain flexible and consider what fits their specific use cases as they are developing their IoT strategy.
This ISG white paper explores ten key tenets enterprises must embrace to shift their thinking from a traditional plan-practice-go-live approach to transformation.
Location services are essential to internet of things (IoT) networks and services that monitor and track machines, vehicles, people and other assets – especially assets that move or are of high value. ISG
Five years ago, if I asked an enterprise client selecting a new enterprise resource planning (ERP) system if they were considering moving to the cloud, the response was usually a definitive no.
Sometimes businesses miss the importance of investing in their own workforce – the linchpin to making sure transformation succeeds.