Latest articles from ISG
Successful digital transformation is not about converting existing processes or individual technology components from analog to digital.
Global IT service provider Atos is enhancing its core business to not only keep pace with the current market trends but, in fact, to disrupt them.
ISG Imagine Your Future® Podcast Episode 5: Service Orchestration – What is it and Why is it Important?
Using service orchestration to enhance productivity and customer experience.
The 2019 Momentum® Market Trends & Insights Vertical Report provides detailed analysis of specific outsourcing activity in 26 vertical industries and more than 50 of their subverticals.
In our work and in our personal lives, we constantly deal with change. Believe it or not, people will always react to any change with some degree of fear or resistance.
Logistics managers seeking to improve their supply chains face numerous challenges, including inadequate infrastructure, talent shortages, unpredictable weather and intrusions of new and changing technology.
Digital business is not just about automation and e-commerce. Digital business is about embracing disruptive combinations of technologies to create new levels of business and societal value.
One principle most business leaders have learned to embrace is the principle of proving a positive net present value (NPV) or a strong internal rate of return (IRR) for capital investment decisions and projects.
According to ISG research, Bot 3.0 companies – companies that have advanced robotic process automation (RPA) capability – use a greater number of automation vendors than Bot 1.0 and 2.0 companies.