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ISG Research Report

Preparing IT Operations for a Digital Business Future

Jones,Stanton
by Stanton Jones

The emergence of a digital economy is one of the most significant business disruptions of the past century. Enterprises are turning their focus from developing physical assets and supporting permanent locations to developing digital products and supporting cyber locations that combine with, or completely replace, their physical predecessors. Case in point: business leaders now indicate that digital offerings are contributing more to their growth than are traditional offerings.

The pace of digital business will require a complete re-thinking of the enterprise IT operating model, with a focus on exponentially increasing today’s commonly accepted levels of speed, scale and quality.

In this new digital economy, business models will be based on technology platforms and smart machines, all of which will require exponentially higher levels of availability, security, scalability and interoperability. This transformation is well under way and is putting tremendous pressure on enterprises to re-think traditional business models—and to create new ones. This means expectations are mounting for CIOs and enterprise IT organizations to help deliver these new technology-focused business models.

This ISG Insights research report – sponsored by IPsoft – explores the challenges today’s IT leaders face and the promise Digital Workforce Platforms hold in turbocharging human productivity to address them.

About the author

Stanton helps enterprise IT and sourcing leaders rationalize and capitalize on emerging technology opportunities in the context of the global sourcing industry. He brings extensive knowledge of today’s cloud and automation ecosystems, as well as other disruptive trends that are helping to shape and disrupt the business computing landscape. Stanton has been with ISG for more over a decade. During his tenure he has helped clients develop, negotiate and implement cloud infrastructure sourcing strategies, evaluate and select software-as-a-service platforms, identify and implement best-in-class service brokerage models, and assess how the emerging cloud master architecture can be leveraged for competitive advantage. Stanton has also guided a number of leading service providers in the development of next-generation cloud strategies. Stanton is a recognized industry expert, and has been quoted in CIOForbes and The Times of London. You can follow Stanton on Twitter: @stantonmjones.