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Alsbridge
research and other third party sources have indicated that IT outsourcing will
increase this year even though some India
based companies are reportedly cutting back staff.
US
executives are continuing to evaluate and use outsourcing. (see Alsbridge
release dated Feb. 8, 2008) Outsourcing remains an on the rise strategy
that may be getting some new life from a variety of economic forces.
The first is currency change. The weakening US Dollar rendered rude shocks to
the Indian outsourcing industry in 2007. Indian companies were hit as the Rupee
appreciated by 11 percent in the last 12 months against the US Dollar. Some
reports indicate that a number of Indian companies may be adjusting after rapid
hiring over the last few years. Our sources indicate that there have been
layoffs of late at some firms. This would include a number of India
based “pure plays” to include TCS who reportedly handed out 500 pink slips to
some of its most recently hired employees. TCS total employment still in excess
of 110,000 is reported to be increasing, but may be shifting outside India.
Further information reported by TCS indicates that the layoffs were just part
of their performance review cycle.
The second
driver is the slow down in the US
economy that is forcing executives to look for the very best cost to value from
their outsourced services.
The third is the increased attractiveness of non-India locations for outsourced
work.
The fourth
driver is local India
wage inflation which has been high in recent years.
The fifth
driver is the move by US companies to sell some of their India
“captive” operations and move to an outsourced model.
Each of
the these drivers have Investors, analysts and the media speculating about the
impact of further Rupee appreciation which will shift the balance of
outsourcing destinations to a much wider base than even two years ago. Buyers
need to be careful in how they view their options and ensure they evaluate
tactical contract issues as well as macro economic drivers.
Alsbridge
will release its full results on ITO and offshore trends in early March,
2008. Preliminary results from this survey demonstrates the growing IT
Outsourcing in the chart. VIEW CHART.
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