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Regions:
US Consumer Goods Company
Client is a Consumer Goods Manufacturer and Distributor with $2B in Annual Revenues and 21,000+ Employees that was seeking to improve IT productivity through an in-house solution, but there was no way for the client to understand IT capabilities in terms of "economies of scale" and thus no way to identify specific opportunities for improvement. Alsbridge conducted an extensive due diligence and process mapping effort, and then crafted an internal IT cross-charge matrix that was simple to understand, easy to use and maintain, applicable to real situations and allow for real changes in their business. The resulting solution spearheaded several cost-reduction / productivity-improvement opportunities for the client. More...
US Paper Products Manufacturer
Alsbridge assessed the current state of the IT, HR, and F&A functions of this $2.5B US-based Paper Products Manufacture with 6,300 employees. After the due diligence was completed, we recommended a strategy to outsource selected IT and HR functions. Our team short-listed the possible vendors, developed and issued the RFPs, assisted the vendors in providing adequate responses, and negotiated extremely favorable contract terms with the chosen supplier. The entire process was conducted in near record time, and Alsbridge continues to provide support and review throughout the transition and implementation. More...
Global Industrial Product Manufacturer
Alsbridge established a Program Management Office to support IT Outsourcing activities for this automotive and industrial products manufacturer with $500M in Annual Revenue and 1,300+ Employees worldwide. Included in this outsourcing drive were projects to implement and host SAP by one third party provider, roll out 2 other critical business apps to different 3rd party vendors, and to initiate a global refresh/restructuring of all the networks and desktops. We monitored the implementation to completion by providing process guidance, quality control, and cost control while ensuring contract adherence by the chosen IT vendors. More...
Global Energy Company
Client is a Global Energy Company with $168B in Annual Revenue and 112,000+ Employees worldwide. The cost of in-country support of their operations was rising, and client had significant earning pressure to control cost and keep abreast of their competition. Alsbridge conducted an evaluation of global back office services with an emphasis on F&A and HR to determine the cost of the base environment and assess both outsourcing and captive shared services options. After an extensive due diligence effort and attaining potential vendor bid estimates, Alsbridge recommended (based on the scales and scope of some operations) that some functions be outsourced, while others should be retained, consolidated and moved to SSC's in lower cost locations. More...
Global Hi-Tech Company
Client is a global High-Tech Company with $9B in Annual Revenues and 11,000+ Employees located worldwide. Alsbridge was brought on to conduct a global back-office Outsourcing, Shared Services, and Best Shore assessment for most non-production related functions to include: CRM, Finance, HR, Call Center, middle-office processing, billing, customer service and Tele-sales. 3,000 employees and contractors located across Europe, North America and Asia were considered in this effort. Alsbridge developed the sourcing strategy and provided a net business case that evaluated risk, benefit, exact timing of a straw-person migration plan and a business case expressed in the form of net cash required, NPV, IRR and months to net zero on cash. More...
Major US Retailer
Alsbridge developed a strategy and business case for outsourcing; and thereof. Client organization is a $3.5B retailer comprised of 36,000 employs across 260 locations. Alsbridge developed the strategy and business case for sourcing all IT and HR functions using a mix of industry benchmarks and our experience as both consultants and outsourcing providers. We short-listed potential vendors, developed the RFPs, selected the vendors, and led contract negotiations. Alsbridge provided the Project Management Office throughout the implementation and transition. More...
International Airline
Client is an international airline with $7.5B in Annual Revenues and 28,700+ Employees. The client objective was to create an Application Service Provider relationship with new systems and a new system provider, and they required expertise in definition and successful delivery of a large program of that scale. Alsbridge provided the Program Management Office and led the development of the SOW and SLAs negotiation of contracts with the preferred provider. With Alsbridge's help, the client achieved a signed agreement for the next 10 years, including program delivery, implementation and post-implementation support. More...
US Wireless Telecom Company
Alsbridge was responsible for the development of a strategic sourcing strategy that evaluated both on and offshore sourcing options as well as the development of a negotiation strategy to assist the client to disengage from their current outsourced billing and call center provider. After evaluating the current contracts we matched the cost of service provided and compared to market prices for similar services by establishing pricing goals and evaluating providers to potentially replace the buyer. Our client is set to achieve immediate significant cost savings based on the new cost structure.
Global Airline
Client is a global airline with over $16B in annual revenue and 61,000 employees. We are supporting our client through a three phase BPO engagement that entails a review and outsourcing process of revenue accounting activity (PRAS). The initial phase involves strategy and feasibility, followed by RFP development and supplier selection, finalizing with contract negotiations.
Global Chemicals Company
Alsbridge provided service as an interim CIO for a $400 million chemical company being spun off from a parent organization while simultaneously seeking to outsource their IT function and implement an ERP. Our team performed due diligence and assisted with negotiations with each of the outsource providers. This effort required a Program Management Office implementation to successfully integrate and manage both the outsourced and in-house activities of each of the three large initiatives.
Agricultural Cooperative
Our executives advised on a $2.1B contract that provided full IT and limited Business Process Outsourcing services involving more than 1,400 cooperative associations in 70 countries. Under a 50/50% Joint Venture this North American company transferred 500 FTE's to initiate a 15 year contract that was designed to push towards technological goals faster, decrease costs, utilize resources more effectively, and share the risks and rewards of technological investments.
Building Products Distributor
Our team provided enterprise effectiveness strategies to execute an HR outsourcing solution and complete RFP contract negotiation support for over 3,300 employees at 63 warehouse locations nationwide. Alsbridge led the development of all contracts and the underlying Service Level Agreements. Alignment of client requirements and vendor infrastructure capabilities helped to reduce both vendor cost and additional client savings and an earlier implementation date.
Major Private Equity Firm
Alsbridge assisted a major private equity firm in the evaluation and acquisition of the blood products division of a global chemical and healthcare company. We performed due diligence and evaluated the IT, HR, and F&A costs of the division with a budget risk in excess of $100M per year. Alsbridge assisted the client with the acquisition and developed the strategy for the creation of each function (IT, HR, and F&A) in the newly formed spin-off company.
Global Food Company
Client is a global food company with $8.9B in annual revenues and 41,000 employees worldwide. Alsbridge has provided review and assurance services to assess the business case for a global ERP implementation which was intended to support business process change.
Global Business Services Company
Alsbridge provided advice on the formation and negotiation of the IT Outsourcing contract and all of the attendant agreements for this global client with 6,000 employees in 25 countries providing a wide range of technical business services including engineering, human capital management, quality relationship and custom communication solutions. Alsbridge assisted the client in a number of areas to include: (1) coordinating the efforts of legal counsel to facilitate contract formation; (2) developing the Statement of Work, Service Level Agreements, Escalation Process, and Key Performance Indicators necessary to support the contract; (3) ensuring that the client's interests were protected in regard to Asset Transfer and Licensing issues; and (4) aligning the client-vendor relationship to ensure the long-term success of the arrangement.
Global Drinks Company
Client is one of the world's largest producers of alcoholic drinks employing over 23,000 people and with annual revenues in excess of $16B. Alsbridge provided the client with negotiation planning and project management of global IT infrastructure and applications management outsourcing deals.
Bio-pharmaceutical Company
Alsbridge provided a sourcing strategy for a new stand-alone company being divested from a parent corporation. We developed a strategy that aligned primarily with the new company's strategic business goals and general Information Technology (IT) direction. We identified and assessed the IT capabilities being provided by the parent company (soon to be unavailable) and the retained internal IT capabilities of the spin-off. Based on a gap analysis and external marketplace strengths, we developed a strategy to outsource a number of IT functions while retaining others in-house. Our consultants established the authorities and capabilities to be retained by the client; developed a multi-sourcing approach that would provide 'utility' services from a few select providers; and created a plan that rapidly facilitated the evaluation and selection process.
Major Private Equity Firm
Alsbridge provided due-diligence evaluations for a $14B Private Equity firm on the IT infrastructure costs and capabilities during the acquisition of multiple corporations.
Europe ( back to list)
Global Food Company
Alsbridge helped this global food company with $12.5B in annual revenues and over 21,000 employees worldwide to Alsbridge helped the client outsource F&A from 4 Nordic countries to an outsourced shared services centre in Prague. We are further helping them to develop a sourcing strategy for certain European functions including Procurement, HR and payroll. We analyzed the potential business cases for a range of approaches, including in-country and pan-European consolidation, automation, in-house shared services and outsourcing solutions. More...
Global Financial Services Company
Alsbridge assisted this global Financial Services Company with $49B in Annual Revenue; 126,000+ Employees to develop an offshore strategy with a focus on relocating IT, F&A, and other back office functions to the Asia Pacific region. We conducted location assessments, assessed the business case, and reviewed implementation plans for all support activities (e.g., Communications, HR, Training, IT, etc.). The engagement resulted in the creation of a detailed project transition framework including tools/templates for migrating an in-house offshore shared services center. More...
Global Energy Company
Client is a Global Energy Company with $168B in Annual Revenue and 112,000+ Employees worldwide. The cost of in-country support of their operations was rising, and client had significant earning pressure to control cost and keep abreast of their competition. Alsbridge conducted an evaluation of global back office services with an emphasis on F&A and HR to determine the cost of the base environment and assess both outsourcing and captive shared services options. After an extensive due diligence effort and attaining potential vendor bid estimates, Alsbridge recommended (based on the scales and scope of some operations) that some functions be outsourced, while others should be retained, consolidated and moved to SSC's in lower cost locations. More...
Global Hi-Tech Company
Client is a global High-Tech Company with $9B in Annual Revenues and 11,000+ Employees located worldwide. Alsbridge was brought on to conduct a global back-office Outsourcing, Shared Services, and Best Shore assessment for most non-production related functions to include: CRM, Finance, HR, Call Center, middle-office processing, billing, customer service and Tele-sales. 3,000 employees and contractors located across Europe, North America and Asia were considered in this effort. Alsbridge developed the sourcing strategy and provided a net business case that evaluated risk, benefit, exact timing of a straw-person migration plan and a business case expressed in the form of net cash required, NPV, IRR and months to net zero on cash. More...
Agricultural Cooperative
Our executives advised on a $2.1B contract that provided full IT and limited Business Process Outsourcing services involving more than 1,400 cooperative associations in 70 countries. Under a 50/50% Joint Venture this North American company transferred 500 FTE's to initiate a 15 year contract that was designed to push towards technological goals faster, decrease costs, utilize resources more effectively, and share the risks and rewards of technological investments.
International Holiday and Leisure Group
Alsbridge helped the client, a $5.1B Holiday and Leisure Group with over 17,000 employees, to develop its sourcing strategy for its back office processes and managed the initial outsourcing programme. Our role included managing the bidding process, co-development of the solution, selection and contract negotiation and managing the transition of services for the offshore outsourcing of F&A, payroll and associated applications management. We were subsequently retained to assist in the implementation of the second wave of service scope.
National Government
We led a Local Service Provider Procurement team, negotiated with suppliers and ran the legal/commercial and technical teams for the evaluation, selection and contract negotiation of an IT contract worth over £1B for a national Health Service.
Global Agri-Business Company
Alsbridge helped to develop a global sourcing strategy for the outsourcing of HR, F&A and IT that included offshoring. We continue to provide high-level review and support services.
Global Food Company
Client is a global food company with $8.9B in annual revenues and 41,000 employees worldwide. Alsbridge has provided review and assurance services to assess the business case for a global ERP implementation which was intended to support business process change.
Global Consumer Products Company
Alsbridge assisted this global Consumer Products Manufacturer with $15.8B in annual revenues and over 60,000 employees with the evaluation of responses to an initial RFI for the outsourcing of an existing pan-European shared services centre to a lower cost nearshore location. We are also advising on the way forward and development of a global strategy.
Global Professional Services Company
We assisted this 34,000-employee professional services company with annual revenues in excess of $2.6B in the establishment and enhancement of a Finance Shared Service Centre, including planning and assurance roles.
Global Drinks Company
Client is one of the world's largest producers of alcoholic drinks employing over 23,000 people and with annual revenues in excess of $16B. Alsbridge provided the client with negotiation planning and project management of global IT infrastructure and applications management outsourcing deals.
Major Investment Bank
Alsbridge was responsible for establishing and running a programme management function to co-ordinate a range of cross-bank technology outsourcing initiatives, and to establish an infrastructure for managing the Bank's outsourcing portfolio. Our responsibilities included programme management, performance monitoring, contract review, and introduction of best practice for sourcing management. The outsourcing arrangements include existing contracts, new initiatives, and both onshore and offshore delivery.
UK Leisure Group
Client is a private UK leisure group with annual revenues in excess of $275M. Alsbridge carried out a sourcing strategy to assess the business case for offshore outsourcing of the group's entire back office business processes, including F&A, Procurement, HR and IT.
Major International Manufacturer
We managed the program to outsource pan-European F&A for over 120 FTEs in 30 countries for this international manufacturer with 18,000 employees and $2.2B in annual revenue. We supported the client throughout the entire process, including development of a sourcing strategy, drafting of an RFP, development of a supplier bid list, bid evaluation and supplier selection. We also drafted the contract schedules and negotiated the deal.
Global Energy Company
We helped this client, a global energy company with $5.3B in annual revenues, to renegotiate an existing deal with a major BPO service provider. Our efforts included all aspects of the deal, especially the pricing mechanism.
International Brewing Group
Alsbridge assisted this International Brewer with annual revenues of $12.9B and over 40,000 employees in the development of a finance shared services/outsourcing strategy for Eastern Europe.
Global Professional Services Company
We assisted this client with a feasibility review, initial market survey and business case development for outsourcing or shared services for its F&A operations.
International Construction Group
Client is a major international construction group with annual revenues of $3.6B and over 17,000 employees. Alsbridge assisted the client with a transformational outsourcing initiative covering HR, Finance, and associated applications. Our role included scope and service level definition, contract negotiation and quality assurance of transition plans.
Central Government
We are working with a central Government to help it identify and analyse options for shared services and/or outsourcing, and to develop its strategy for implementation across its 1300 departments.
Large UK Retailer
Client is a PE-backed UK retail company with $268M in annual revenues. Alsbridge helped the client to develop its sourcing strategy, outsource its F&A, stock management, and end-to-end IT to a global provider from an offshore location. Further, the effort included the transformation of business processes and implementation of a new ERP application.
Global Hi-Tech Company
We performed an Offshore Shared Service Center location study for a major High-Tech company with $11B in revenue and more than 35,000 employees worldwide. Client needed to transform their organization in order to maintain a global competitive advantage. We developed a strategic global sourcing strategy and business case involving over 4,000 staff for BPO, including F&A, HR and Call Center services.
Global Telecoms Company
Alsbridge advised on the renewal strategy for a pan-European Human Resources Outsourcing, including review of initial offers from the incumbent supplier.
UK Utilities Group
We structured and managed a feasibility study for outsourcing HR, F&A and payroll. This included undertaking benchmarking studies, preparing and internal 'blueprint', obtaining indicative quotes from several suppliers and running the supplier selection process. The output was a proposal, business case, implementation plan and communication strategy.
Asia Pacific ( back to list)
Agricultural Cooperative
Our executives advised on a $2.1B contract that provided full IT and limited Business Process Outsourcing services involving more than 1,400 cooperative associations in 70 countries. Under a 50/50% Joint Venture this North American company transferred 500 FTE's to initiate a 15 year contract that was designed to push towards technological goals faster, decrease costs, utilize resources more effectively, and share the risks and rewards of technological investments.
Global Food Company
Client is a global food company with $8.9B in annual revenues and 41,000 employees worldwide. Alsbridge has provided review and assurance services to assess the business case for a global ERP implementation which was intended to support business process change.
Global Electronics and Engineering Company
Client is a global engineering company with $90B in annual revenues and over 461,000 employees worldwide. Alsbridge assisted in the assessment of the existing shared services organizations across Asia Pacific, with a view to re-engineering and implementing to a best practice environment.
Global Drinks Company
Client is one of the world's largest producers of alcoholic drinks employing over 23,000 people and with annual revenues in excess of $16B. Alsbridge provided the client with negotiation planning and project management of global IT infrastructure and applications management outsourcing deals.
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